Privacy policy
1. YOUR PRIVACY CHOICES
AVENSSA respects your right to control your personal data. Depending on your location, you may have the right to opt-out of the "sale" or "sharing" of your personal information for targeted advertising purposes. We process Global Privacy Control (GPC) signals as a valid opt-out request. To exercise your choices regarding cookies and tracking technologies, you may adjust your browser settings or use the dedicated privacy toggle available on our storefront. Please note that opting out of certain cookies may impact the functionality of our services.
2. TERMS OF SERVICE
This website is operated by AVENSSA. Throughout the site, the terms "we", "us", and "our" refer to AVENSSA. AVENSSA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2.1 SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2.2 SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
2.3 SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
2.4 SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
2.5 SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.
2.6 SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
2.7 SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.
2.8 SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
2.9 SECTION 9 – USER COMMENTS AND SUBMISSIONS
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
2.10 SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. Please review Section 5 of this document for further details regarding our data handling practices.
2.11 SECTION 11 – ERRORS AND INACCURACIES
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
2.12 SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
2.13 SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall AVENSSA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
2.14 SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless AVENSSA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.
2.15 SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
2.16 SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
2.17 SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us.
2.18 SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of Florida.
2.19 SECTION 19 – CHANGES TO TERMS
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
2.20 SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at avenssa@avenssa.co.
3. RETURN AND EXCHANGE POLICY
At AVENSSA, we want you to be completely satisfied with your purchase. We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return or exchange.
3.1 Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at avenssa@avenssa.co. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3.2 Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. Shipping charges are non-refundable.
3.3 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. For defective or damaged items, please contact us within 7 days of delivery to arrange an exchange, subject to stock availability.
3.4 Return Shipping
Customers are responsible for paying for their own shipping costs for returning items. Shipping costs are non-refundable. If you are shipping an item over `R$ 200`, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
4. SHIPPING POLICY
4.1 Premium Shipping + Shipping Protection
All orders are processed within 1-3 business days. Estimated delivery time is between 5-15 business days depending on your location. Our Premium Shipping includes priority handling and shipping protection against loss or damage during transit.
4.2 Customs & Import Duties
AVENSSA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4.3 Contact
For any shipping inquiries, please contact avenssa@avenssa.co.
5. PRIVACY POLICY
Last updated: July 2026
5.1 Information We Collect
We collect personal information you provide to us, including contact details (name, email, phone number), order information (billing/shipping address, payment details), and account credentials. We also automatically collect usage data and device information through cookies and similar technologies.
5.2 How We Use Your Information
We use your information to provide and improve our products, process payments, fulfill orders, communicate with you regarding your account, provide customer support, and for marketing and fraud prevention purposes.
5.3 Cookies and Third Parties
We use cookies to enhance your browsing experience and analyze site traffic. We share your personal information with third-party service providers to help us use your personal information, such as Shopify to power our online store and various payment processors to handle transactions.
5.4 Your Rights
Depending on where you live, you may have the right to access, delete, correct, or port your personal information. You may also have the right to opt-out of targeted advertising and the "sale" or "sharing" of your data.
5.5 Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at avenssa@avenssa.co or by mail using the details provided below:
AVENSSA